Order Tracking
Track Your Order with Ease
At Kate and Mark, we know how exciting it is to bring custom furniture into your home—and we’re here to make the journey smooth, transparent, and stress-free.
What Happens After You Order?
Once you’ve placed your order with us, you’ll receive an instant confirmation via email or SMS. From there, our team in Singasandra, Bangalore begins handcrafting your piece with care and precision.
Here’s what you can expect:
- Order Confirmation – Immediate acknowledgment of your order.
- Production Updates – We’ll keep you informed as your furniture moves through our factory.
- Dispatch Notification – You’ll know when your piece leaves our workshop.
- Delivery Scheduling – Our team will reach out to coordinate a convenient delivery time.
Stay Informed, Every Step of the Way
You’ll receive timely updates via SMS or email at each major stage. We’re also working to offer a dedicated order tracking portal—coming soon to make it even easier for you to monitor progress.
Need Help? We’re Here for You
For real-time updates or questions, feel free to reach us through:
- WhatsApp or Call: +91-9916249992
- Email: support@kateandmark.in
- Visit Us: Drop by our showroom in Singasandra for in-person support
Handcrafted Takes Time—But It’s Worth It
Because each item is custom-made just for you, please allow up to 15 days for delivery. Every stitch and detail is carefully handled to ensure the highest quality—thank you for your patience and trust.
Still Have Questions?
[Contact Us Now] and we’ll be happy to assist you.