Terms & Conditions

Introduction

Welcome to Kateandmark. By using our website and services, you agree to adhere to these Terms & Conditions.

Orders & Cancellations

  • Orders cannot be modified after production begins.
  • Cancellation within 24 hours: Full Refund.
  • Cancellations after 24 hours may incur fees.
  • Custom-made orders non-cancellable post-production.

Pricing & Payment

  • Prices listed in Indian Rupees (₹) inclusive of GST.
  • Secure payment methods: Card, UPI, Net banking.
  • Order processing starts after payment confirmation.

Shipping & Delivery

Delivery Scenario
Estimated Time
Standard Delivery
10–15 business days
Peak Seasons or Unavoidable Delays
Up to 30 business days

Note: Free delivery within Bangalore. Additional delivery charges apply for other locations.

Return & Refund

  • Report issues within 48 hours of delivery.
  • Non-custom orders refundable; custom orders non-refundable.
  • Refund processed in 7-10 business days.

Warranty & Repairs

  • Warranty period: [X] months against manufacturing defects.
  • Warranty excludes misuse, wear and tear.
  • Post-warranty repairs chargeable.

Liability & Intellectual Property

  • Unauthorized copying of website content is prohibited.
  • Not liable for misuse or external damage.

Governing Law

Subject to Indian laws and jurisdiction of courts in Bangalore, Karnataka.

Changes to Terms

Kateandmark may update terms periodically; significant updates communicated via email.

Contact Us

Email: support@kateandmark.in

Phone: 9916249992