Shipping and Returns
- Order Reconfirmation: Customer confirms order details.
- Material Procurement (within 2 days): We will notify you immediately if any delays occur.
- Manufacturing (4–5 days): Starts within 3–6 days from order confirmation.
- Quality Control (1 day): Ensures all products meet our quality standards.
- Pre-Dispatch Verification: Final confirmation from customer before dispatch.
Delivery Timeframes
Standard Delivery: 2–3 weeks from dispatch.
Peak Seasons or Unavoidable Delays: Up to 6 weeks.
Note: Estimated timelines are indicative. Any changes will be promptly shared via SMS or email.
Bangalore Shipping & Charges
Ground to 2 Floors: Free delivery.
Ground + 3 to Ground + 4 Floors: ₹500 per delivery person.
Beyond Ground + 4 Floors: ₹250 per additional floor per person.
Note: Charges apply when lifts are unavailable and manual handling is needed.
General Conditions & Customer Support
- Adjustments & Cancellations: Free within 24 hours. Charges apply after material procurement starts.
- Refunds: Processed within 7–10 days via the original payment method.
- Tracking & Updates: Regular updates shared via email and SMS post-dispatch.
Order Fulfillment Flowchart
- Order Reconfirmation → Procurement
- Production Begins → QC Check → Packing
- Pre-dispatch Verification by Customer
- Dispatch and Delivery